Carl Pallant explains the philosophy behind his business:
“When I set up Surrey Hills Preservation my aim was to create the type of business I would use. I believe that honesty, integrity and delivering on your promises are key to building a great business.
Often our customers come to us in distress. They want to know they’re talking to someone who understands the problem and has the professional skills to deal with it. Our experience in dealing with all types of damp problems and structural waterproofing mean that we can act quickly and take on the whole project from diagnosing the problem right through to completion.”
Here’s how we work:
Step 1: A FREE VISIT – understanding the problem
Quite often your damp problem might not actually be damp! The causes of mould and condensation may be down to poor ventilation. If it is damp we’ll diagnose the root cause and give you an understanding of how we shall remove it.
Step 2: A FIXED AND FIRM QUOTE – know where you are
Our detailed quote outlines exactly the course of action we will take together with the time and materials needed to complete the work. We aim to get a quote out to you within 48 hours. Unlike many of our competitors we will not leave you for months whilst the surfaces dry out – in most cases we agree a convenient start date and we are on site until completion.
Step 3: COMPLETING THE WORK – fast, friendly and tidy
Our aim is to complete the work to the highest professional standard in the least possible time so you can get back to normal as soon as possible. Modern materials allow us to work at speed without compromising the finished result. We manage the process from beginning to end ensuring the room is back to it’s ready-to-decorate state as soon as possible.
We offer the following services either in support of or as an addition to our core services of overcoming rising and penetration problems:
Who do we work for?
Most of our work is carried out for homeowners but we also carry out projects for the commercial sector and as a preferred supplier for insurance companies.
What our clients say about us:
100% client satisfaction is what we strive for. We understand that reputation is everything in our industry so work hard to ensure you are completely happy. We’re proud of our Checkatrade rating (view details) and can supply written testimonials on request.